Starling Bank Becomes First Digital Bank to Win Gold for Fair Payment Practices

Starling Bank, which has a presence in Wales and was founded by Welsh entrepreneur Anne Boden, has been awarded Gold at the Office of the Small Business Commissioner’s Fair Payment Code Awards. The bank received this recognition for paying over 95% of its invoices to suppliers—many of whom are small businesses—within 30 days.

According to the Small Business Commissioner, late payments are a significant challenge for SMEs, impacting cash flow and growth. By prioritising prompt payments, Starling Bank aims to support small businesses and foster a fairer business environment.

Starling Bank on the Importance of Fair Payments

Declan Ferguson, Chief Financial Officer, Starling Group, said:

“This award is a testament to Starling’s commitment to doing business the right way. Paying suppliers promptly isn’t just good business practice; it’s about fairness and integrity. We’re proud to be recognised as the digital bank leading the way in responsible payments.”

Adeel H., MD of SME Banking at Starling Bank, added:

“This Gold award reflects our deep commitment to the businesses we serve. With around 500,000 UK SMEs banking with us, we know that trust matters. When small businesses choose Starling, they’re choosing a bank that truly understands their needs and stands by its principles.”

This recognition highlights Starling Bank’s role in supporting small businesses across Wales and the UK.

For more information, visit the Starling Bank Business Banking page.