Recruitment Roundup – July 14th 2021

Welcome back to FinTech Wales’ most recent Recruitment Roundup, where you can find a selection of the latest job vacancies listed by our FinTech Wales members.

If you’re ready to take the next step professionally or know someone looking to kickstart a career with an industry-leading financial technology company based in Wales, then check out the freshest jobs in Welsh FinTech included in today’s roundup.

1. Delio – Business Development Representative

Company – Delio

Job Title – Business Development Representative

Location – Cardiff 

Salary – £18 – £20,000 plus competitive commission scheme 

Contract – 6 month fixed-term contract via the UK Government’s Kickstart scheme

Perks – Yes (25 days holiday, your birthday off plus more)

Description:

Delio are hiring two business development representatives to join their existing Cardiff-based marketing team. This role will be home-based while Covid restrictions remain in place, with flexible home/office working arrangements to be agreed when regulations allow.

This is an entry-level role that will utilise the UK Government’s Kickstarter scheme. Therefore, you will need to be aged between 16-24 and meet the other qualifying criteria in order to be considered for the role.

Reporting to the Head of Marketing, this role will be a pivotal position in Delio’s international growth strategy. The position will work closely with both the marketing and sales teams to manage an existing pipeline of engaged contacts, build their own network of prospects, and use a variety of channels to convert these to qualified sales opportunities.

Key responsibilities:

• Work in conjunction with the marketing team to engage with prospective Delio clients that have been pre-qualified through a range of outreach activities, including email campaigns, thought leadership and webinars.
• Utilise a variety of channels including social media, email and direct calling to build relationships with decision makers and influencers at international target organisations while raising awareness of Delio’s services.
• Book sales appointments (both in-person and virtual) for Delio’s sales team in line with agreed qualification criteria.
• Develop your own international network of prospective contacts and organisations in agreed territories, utilising marketing resources to support your efforts.
• Work alongside the marketing team to take a proactive role in developing multi-channel outreach campaigns that will help Delio reach their lead generation targets.

Essential requirements:

• Excellent interpersonal communication skills, both written and verbal.
• Ability to work in a fast-paced, agile environment with minimal supervision.
• A proactive attitude to work with an ability to take initiative and lead from the front.
• Can absorb complex information and articulate key messages clearly and professionally.
• Able to build internal and external stakeholder relationships quickly and effectively.
• Demonstrable experience of working effectively as part of a team but also comfortable working independently.

For more information on this role or to apply, visit Delio’s website, here 

2. Coincover – IT Services Lead 

Company – Coincover

Job Title – IT Services lead

Location – Cardiff 

Salary – competitive 

Contract – Full time, permanent 

Perks – Yes (bonus scheme, flexible and remote working available, plus more)

Description:

As IT Service Delivery you’ll be at the heart of enabling Coincover’s growth and scale in a safe and dynamic way.  

Managing their internal systems and making sure the team has the tools to deliver the best possible service to Coincover’s clients. Coincover are  a growing team with huge aspirations so you’ll be expected to get stuck in and be able to make a difference from day one.  

What  you’ll  be doing   

• Managing the systems and services that the Coincover team use day to day 
• Driving innovative solutions to support the growing team without compromising security or usability 
• Providing support to your Coincover team members and setting up great customer facing practices 
• Work with the Success and Operations teams to support external clients requirements and communications during onboarding 
• Providing support to external clients as required working alongside the support team 
• Monitoring and maintaining Coincover’s internal systems security to protect both their customers and their data 
• Ensuring platforms uptime and availability, and appropriate redundancy measures are in place   
• Establish and maintaining relationships with technology, software, and security vendors 

For more information on this role or to apply, vitis Coincover’s website, here 

3. Ship Shape – Software Engineer in Data 

Company – Ship Shape 

Job Title – Software Engineer in Data

Location – Cardiff 

Salary – £40,000 – 45,000 per year plus 3% pension

Contract – Permanent role, immediate start

Perks – Yes (4.5 day weeks, 20 days annual leave plus bank holidays plus more) 

Description:

Ship Shape are looking for a developer to work with their systems architect to build tools  that their researchers and automated services use to construct their knowledge base. Leveraging their existing dataset with NLP techniques, Ship Shape are building a targeted web crawler to strengthen their core product.

Ultimately Ship Shape need someone who understands how an engineering team works (e.g. development, Pull requests, good practice). You need to be able to write production code with minimal pick-up time for the next developer. 

Ship Shape’s Data Services technology stack is microservices-based and hosted on AWS. 

What you’ll be doing:

• Primary: Development of event-driven python microservices. Data transformation and integration development. 
• Secondary: NLP and machine learning development. 

Must have the below, but not necessarily experience professionally i.e. can be areas of interest to you that you’ve not had the chance to use at work:

• NLP. You need to have used libraries like Spacy, SBERT, Transformers(or similar) and Gensim and be able to fluently talk about NLP. Post grad qualifications in this area are desirable. 
• Machine learning in general. Pytorch, Scikit-learn, etc. 
• Data-wrangling. 
• AWS Sage Maker

For more information on this role or to apply, visit Ship Shape’s website, here 

4. Hodge Bank – Customer Care Management 

Company – Hodge Bank 

Job Title – Customer Care Management 

Location – Cardiff 

Salary – Competitive 

Contract – Permanent role, 35 hours

Perks – Yes

Description:

Hodge Bank are seeking a professional with knowledge of servicing across mortgages and savings, who is passionate about delivering first class customer service to lead their Customer Care and Property team.

The role holder will report directly into the Head of Servicing and will be vital in contributing to the strategic direction of the Customer Care and Property function. The successful candidate will be responsible for inspiring and motivating both the Customer Care and Property Sales Teams to ensure key service levels are achieved while always providing outstanding customer service.

Candidates must be able to understand and maintain good knowledge of all relevant Groupwide and departmental policies, ensuring compliance with these policies and procedures at all times.

Your key responsibilities will include:

• Ensuring compliance with regulatory requirements across the Customer Care and Property functions
• Holding responsibility for contributing to the strategic direction of the teams, particularly in terms of resourcing, technology, team development and performance management
• Support in implementing a strong understanding of customer experience
• Manage and review supplier relationships, including reviewing legal and litigation processes
• Manage the team’s activity for accuracy, productivity and good customer outcomes

For more information on this role or to apply, visit Hodge Bank’s website, here

5. Comparison Creator – IT Manager 

Company – Comparison Creator

Job Title – IT Manager

Location – Llantarnam Park, Cwmbran 

Salary – Competitive 

Contract – Full Time 

Perks – Yes (bonuses available)

Description:

Comparison Creator are looking for a motivated and technically skilled IT Development Manager to join them on a permanent basis.

Requirements:

• Technical leadership of the development team and delivery process. 
• Line management and career development of a group of highly skilled LAMP developers
• Knowledge and understanding of open-source technologies
• Solid understanding of modern front end development technologies

For more information on this role or to apply, visit Comparison Creator’s website, here

6. LexisNexis Risk Solutions- Technical Support Analyst

Company – LexisNexis Risk Solutions 

Job Title – Technical Support Analyst 

Location – Cardiff

Salary – Competitive 

Contract – Full Time

Perks – Yes

Description:

The Risk Solutions Customer Support Teams’ primary focus is to provide the highest quality service to support LexisNexis’ clients. As the first point of contact for customers, the team plays a critical part in providing LexisNexis’ customers with an excellent first impression of doing business. The team own the SLAs around incidents; meaning issues must be ticketed, investigated and, where necessary, escalated following those timeframes. 

Accountabilities

• Providing technical support for clients and colleagues across a wide variety of functions 
• Ensuring the incident/ticket is worked through to satisfactory conclusion and within SLA.
• Managing the lifecycle of all incidents and escalating tickets to 2nd and 3rd line support where appropriate and act as liaison point and coordinator to ensure necessary action is taken and updates provided.
• Developing detailed technical and process documentation
• Working closely with local and remote technical teams to achieve resolutions
• Monitoring systems performance and reporting on any potential capacity issues

Essential Skills and Attributes

• Great customer service skills and a passion for developing and maintaining relationships

• Ability to complete hardware/software installations
• Experience of using SQL
• MS Windows operating systems and office applications
• Previous experience working in a Service Desk/Helpdesk environment
• Basic experience of Active Directory user and group administration, group policies and an understanding of share permissions

• Understanding of software monitoring tools
• Strong communication skills, both written and verbal
• Self-motivated and conscientious with an eye for detail Essential
• Good problem-solving and organisational skills
• Experience within the Regulated Services industry
• A clear focus on the customer, both internal and external

For more information on this role or to apply, visit LexisNexis’ website, here  

7. Admiral – Junior Telematics Data Analyst

Company – Admiral 

Job Title – Junior Telematics Data Analyst

Location – Cardiff

Salary – Competitive 

Contract – Full Time

Perks – Yes

Description:

As a Telematics Data Analyst in the Telematics team, you will be responsible for extracting value from Telematics data by developing and maintaining operational processes, writing reports for senior management, assessing Telematics data and periodically evaluating how the Telematics score can be improved. 

Duties:

• Analysing data through programming in SQL and SAS (no previous knowledge required)
• Creating reports to inform senior management and other decision-makers
• Creating and maintaining processes to ensure the Telematics products (Admiral Littlebox, Plug&Drive, and MyTrips) continue to operate effectively and efficiently
• Collaborating with other departments including Pricing, IT, Marketing, New Business, and others to enhance product knowledge and expand awareness of the product
• Evaluating and understanding new ways to use Telematics data to ensure that Admiral’s customers are scored as accurately as possible
• Investigating new ways to improve the product using new or existing data sources – no one will say no to a good idea!
• Project-based work on a range of new, data-driven initiatives
• This is not a full definition of the role but covers the main aspects and drivers for success

Essential Experience:

• 2.2 degree or above in a STEM discipline (or equivalent experience)
• Strong numerical ability
• Good interpersonal skills as you will need to communicate complex information to a non-technical audience in both written and verbal form
• A logical and methodical approach to problem-solving
• A desire to learn and grow in a professional environment
• Some knowledge of Microsoft Office packages

For more information on this role or to apply, visit Admiral’s website, here 

8. Yoello – Back End Software Engineer 

Company – Yoello

Job Title – Back End Software Engineer 

Location – Cardiff

Salary – up to £40,000 plus annual bonus, plus equity

Contract – Full Time

Perks – Yes

Description:

Yoello’s environments are virtual, so you’ll need a good working knowledge of developing and deploying applications using AWS, although experience in other cloud providers will be accepted.  You’ll develop the application, infrastructure, and database schemas that make up the foundational structure of a product providing the complete platform to support Yoello’s mobile applications.

You’ll need to be confident in making green field design decisions, figuring out problems and choosing the right approach as our company evolves and our markets grow.  With a strong development background you’ll have the experience and ambition to help define and build sustainable, scalable and secure solutions.  

You will be highly skilled and have demonstrable experience (3 years) in:

• Understanding the entire infrastructure, database and back-end stack.
• API design and development (Serverless preferably)
• CRUD services
• RESTful Services
• Infrastructure using Terraform
• Good understanding of AWS and it’s services
• Experience writing production level Python
• Experience with Docker

For more information on this role or to apply, visit Yoello’s website, here 

9. ActiveQuote – sales coordinator 

Company – Yoello

Job Title – Back End Software Engineer 

Location – Cardiff Bay 

Salary – £18,000 (OTE: up to £25k)

Contract – 37.5 hours per week.

Perks – Yes

Description:

ActiveQuote have an exciting opportunity for a Sales Coordinator to join their new business insurance team in Cardiff Bay. 

As an ActiveQuote Sales Coordinator, you will form part of the Sales function and will be the first contact with a customer, explaining the features of ActiveQuote and the benefits of the advised sales process, to generate and refer a lead for the Sales Consultants.

The key scope of the role is to make high-volume outbound calls on real time and legacy campaigns to meet an expected call and quality target. You will be expected to offer outstanding customer service being the first point of call to the comparison site customer generated leads.

Responsibilities and Duties

• Act as the first point of contact on call campaigns to bolster a customer’s interest and generate a lead for the Sales Consultants
• Ensure all leads generated are correctly qualified as per the Sales Coordinator script
• Clearly and concisely promote the features and benefits of ActiveQuote, our products and the advised sales process, whilst taking advantage of cross sell opportunities
• Achieve and maintain targets for productivity, quality and compliance
• Support colleagues and the management team to ensure the best possible outcome for ActiveQuote and our clients
• Proactively work towards keeping up to date with company processes and policies and adhering to all FCA legislation and regulatory guidelines
• To constantly display and encourage ActiveQuote company values of INTEGRITY, UNITY, INNOVATION and PASSION 

Essential skills:

• Excellent communication skills both verbally and written towards all of ActiveQuote’s customers and insurers
• A dedication to being reliable, honest and passionate about ActiveQuote’s customers
• Ability to contribute to a positive, working environment with a good team spirit and strong work ethic
• Strong commitment to delivering exceptional customer experience
• Strong ability to follow scripts
• Proactive and driven individual with a desire to develop
• Capable of meeting targets and goals, with the ability to self-motivate
• Highly resilient
• Minimum of 3 GCSEs including Maths and English at grade C or above

For more information on this role or to apply, visit ActiveQuote’s website, here 

10. Confused.com – multiple job vacancies

Company – Confused.com

Location – Cardiff 

Contracts – various available

Description:

Confused.com is the first and longest-running UK comparison site, formed in 2002. They make it easy to compare a wide choice of insurance types and financial services, all from a range of trusted providers.

Confused.com is working towards a hybrid model of remote and in-office working and have recently introduced the new online desk booking system. Confused.com continue to review and update their benefits to what best suits their best assets, their people.

Don’t just take our word for it, Confused.com was ranked as the 4th “Best Large Marketing Place to Work” by Campaign Awards Best Places to Work 2020 as well as being named “Diversity Employer of the Year” at the Women in Tech Excellence Awards 2020. 

Current Tech role vacancies include:

• Development Team Leader 
• Senior Test Engineer
• Senior Software Developer
• Senior React Developer
• Software Developer
• Senior Data Engineer
• Senior Data Automation Engineer
• Test Engineer
• Technology and Data Business Partner
• Web Productions Executive
• Senior React Developer (Contractor)

Current Marketing role vacancies include:

• Customer Insight Assistant 
• PPC Executive 
• SEO Executive 

Current Support role vacancies include:

• Penetration Tester 
• Procurement Executive

Current Commercial role vacancies include:

• Product Manager/Senior Product Executive 
• Senior Pricing Analyst 

Some of Confused.com’s workers’ benefits include:

• Discretionary cash bonus based on personal and business performance
• 28 days holiday, plus extra time for good health
• Group pension scheme
• Flexible working patterns
• Employee Assistance Programme (EAP)
• New starter buddy scheme
• No Meetings Wednesday

If any of these roles interest you and you’d like to apply, or for more information on any of these exciting opportunities, visit Confused.com’s careers page here 

Stay Up To Date

If any of these roles are of interest to you then don’t hesitate to contact these outstanding companies and apply for an exciting position. These are just a selection of the employment opportunities in Wales’ budding FinTech sector, so be sure to tune into our weekly roundups as more vacancies become available.

For FinTechs looking to have their latest listing featured in our weekly bulletin, email us at [email protected] for more information.