Recruitment Roundup – 8th December 2021 

Welcome back to FinTech Wales’ most recent Recruitment Roundup, where you can find a selection of the latest job vacancies listed by our FinTech Wales members.

If you’re ready to take the next step professionally or know someone looking to kickstart a career with an industry-leading financial technology company based in Wales, then check out the freshest jobs in Welsh FinTech included in today’s roundup. 

Sorodo – Customer Relationship Manager

Company – Sorodo

Job Title –  Customer Relationship Manager 

Location – Cardiff 

Salary – £18,000 – £20,000 (depending on experience)

Contract – Permanent, full-time

Perks – Yes (Commission scheme based on individual and team performance, 25 holiday days & more)

Description:

Sorodo is a fast-growing and innovative online business finance platform that helps UK SMEs access the right funding products from a wide range of providers through technology.

Sorodo is looking for their first Customer Relationship Manager to assist a broad range of customers on their journey to obtain business funding. Working in the Mold office, you will be part of a small and dynamic team where you will help manage applications, from lead enquiry to final stage. This position will also give you the opportunity to grow and build a high-performance team.

Main duties and responsibilities of the role:

• Taking inbound phone calls and reaching out to online lead applications
• Provide support to our SME customers – contact, engage and manage primarily by phone, through the application process
• Answer customer questions on the range of business finance we offer
• Ask questions to understand customer requirements
• Continuous lead follow up
• Using our CRM system to accurately maintain and keep up to date notes on customers you communicate with
• Build up an extensive knowledge of business finance, and gain an understanding of the wide variety of lenders in the market

The candidate:

• Excellent communication and listening skills
• Experience in phone calls hot and cold
• 1-3 years minimum knowledge and understanding of business finance
• 1-3 years minimum sales experience in phone calls (hot and cold) in the field or related area
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Extremely organised with strong administration skills, and attention to detail
• Cool-tempered and able to handle rejection
• A polite and friendly manner
• Be able to work independently and as a team
• Punctual, professional and positive

For more information on this role or to apply visit Sorodo’s website here. 

Delio  – Structuring Solutions Analyst

Company – Delio 

Job Title –  Structuring Solutions Analyst 

Location – Cardiff, London, Switzerland, OTHER

Salary – Competitive

Contract – Permanent, full-time

Perks – Yes (Competitive pension contributions, cycle to work scheme & more) 

Description:

As an analyst in the Delio Structuring Solutions team, you will contribute to the full Structuring value chain, supporting the origination process, the onboarding, the legal and operational setup and the ongoing governance of the various vehicles with a special focus on post-transaction. You will also be working on projects to further grow and streamline the structuring business. 

Key responsibilities:

• Own the day-to-day of deal onboarding across the full book of Structuring clients 
• Coordinate and/or execute and report on AML/KYC checks in collaboration with the Compliance team 
• Managing the oversight and annual review of investor and company KYC/AML records 
• Coordinate the post-transaction reporting on deals 
• Support Corporate Action process 
• Support the execution of transactions 
• Support Account Managers and Finance Department in calculating fees to be invoiced/received 
• Keep operating procedures up to date 
• Working closely with colleagues in Marketing to ensure structuring marketing collateral is up to date
• Take notes in operations meetings and own tracking of actions 
• Own small improvement/efficiency gain projects 
• Proactively report concerns and pain points within day-to-day operations to supervisor

Essential requirements:

• We are looking for a dynamic person who is autonomous, at ease with digital systems and able to work in a changing environment. More specifically: 
• 1-2 years of experience in the financial services industry
• Advanced Excel and PowerPoint skills 
• Excellent written and verbal communication 
• Natural relationship builder and project manager
• Excellent work ethic with a hands-on attitude and positive mindset
• Team player
• Takes a structured way to delivering work
• Takes ownership and accountability for tasks assigned
• Excellent attention to detail
• Understanding of risk management and compliance principles
• Quick learner

For more information on this role or to apply visit Delio’s website here. Click here to explore more openings with Delio. 

Confused.com – Account Executive

Company – Confused.com

Job Title –  Account Executive

Location – United Kingdom

Salary – Competitive

Contract – Permanent, full-time

Perks – Yes (28 days holiday, group pension scheme & more)

Reporting to the CaaS lead, you’ll be responsible for:

• Managing the accounts of our partners
• Handling day-to-day queries
• Initiating and coordinating analysis of performance
• Optimising the full E2E journey where possible.

In addition, you’ll lead the charge for future integrations, from identifying new businesses to onboarding them, negotiating the contract and agreeing the solution.

This is a chance to work in a dynamic environment with different types of integration across different products You’ll collaborate with several teams across Confused.com and RVU as well as external partners.

Key tasks:

• Engage with external/internal IT teams to define, prioritise and deliver product optimisations to maximise value from our CaaS partners.
• Seek and support new business opportunities from initial conversations, through contract to product delivery.
• Account management of CaaS partners – handling day-to-day customer/partner queries, circulating monthly partner packs, and preparing for/attending F2F meetings as required.
• Weekly communication of CaaS performance and product updates – overall and on a partner-by-partner basis.
• Monthly sales reporting and invoicing of our CaaS partners, working closely with our BI and Finance teams.

Core competencies:

• A strong communicator – excellent written and oral communication skills at all levels.
• Ability to work collaboratively and independently as required.
• Analytical mind-set.
• Commercial aptitude and keen negotiator.

Role-specific competencies:

• Highly organised – able to plan and manage multiple tasks to deliver results within agreed timescales.
• Personable, professional and confident
• Able to interpret management information into actionable tasks.

For more information on this role or to apply visit Confused.com’s website here. 

Acquis – Compliance Manager

Company – Acquis Insurance

Job Title –  Compliance Manager

Location – Newport, Wales

Salary – Competitive

Contract – Permanent, full-time

Perks – Yes 

Description:

Acquis Insurance Management is a private equity backed insurance intermediary and administrator that specialises in providing insurance administration services for the finance and leasing industry across Europe.

Reporting to the Head of Legal & Compliance, the Compliance Manager will have responsibility for compliance within the regulatory regime, ensure that the activities and business undertaken in UK, Netherlands and client markets across Europe are carried out in accordance with local rules and regulations and provide updates on all regulatory compliance matters.

Acquis is an international and growing business which, for the right person, will provide a superb opportunity to add real value.

Key Accountabilities:

• Lead and own all compliance activities and reporting.
• Keep up to date on relevant regulatory developments, advise the business on changes necessary to meet new or revised regulatory requirements, and develop & maintain a regulatory knowledge database.
• Act as an advisor to business operations and provide guidance, advice, and support in relation to all regulatory matters and ensure continued technical understanding of the activities and regulations
• Develop and implement a risk-based Compliance Monitoring Programme (CMP), ensure reviews are appropriately implemented and performed, corrective actions followed up and results reported to Leadership.
• Review and maintain all compliance documentation, policies, and systems to ensure controls fit for purpose, accurate and up to date with all regulatory changes
• Identify and manage compliance training to ensure that staff are aware of their regulatory compliance obligations and raise their awareness of their individual obligations in relation to regulatory, escalation and reporting requirements
• Oversee, in conjunction with the MLRO, that the business has effective Financial Crime policies in place, including managing the due diligence on customers including on-going CDD
• Key lead within the Internal Audit Team.
• Ensure that Culture, Conduct Risk, Treating Customers Fairly and best practice standards are embedded across the business.

Personal Requirements/Skills – Qualifications:

• Bachelor’s Degree in Management, Finance or Law
• Relevant experience in Compliance in the Insurance/Financial Services Industry
• Excellent communication skills and ability to handle challenging situations at the highest stakeholder levels (up to Group CEO level) internally and with external bodies (e.g. Regulators)
• Experience in dealing with regulatory bodies
• Excellent understanding and knowledge of regulations and international compliance practices
• Strong analytical, interpersonal, communication and facilitation skills
• Proactive, with the ability to generate ideas and think creatively with a solution-oriented approach
• Strong internal and external stakeholder & relationship management skills

For more information on this role or to apply click here. 

Hodge – Business Analyst

Company – Hodge

Job Title – Business Analyst

Location – Newport, Wales

Salary – Competitive

Contract – Permanent, full-time

Perks – Yes (Generous Pension Scheme, Private Medical Insurance & more)

Closing Date – 21st of December 2021

Description:

Reporting to the Business Analysis Team Leader, as a highly motivated team member, you will drive delivery by providing quality analysis output and requirements.

You will be comfortable with the full lifecycle of agile delivery, from providing input on analysis complexity to assist delivery roadmap planning, to creation of feature descriptions, process documentation, user stories and assisting with business readiness activities.

You will work in a SCRUM environment where, together with fellow business analysts, you will be responsible for producing a backlog of user stories with detailed acceptance criteria. In doing so, you will become an SME in the area to support the development and delivery of functionality that delivers value to the business.

About You:

• Do you have knowledge and practical experience of the Agile principles within the Scrum Framework as well as the Scaled Agile Framework?
• Do you have experience in developing strong stakeholder relationships within an organisation?
• Do you have attention to detail, are a logical thinker, and have a desire to get to the root cause?
• Do you have full project lifecycle awareness and involvement?
• Can you work in a faced paced environment to quickly deliver value to the business?

If this sounds like you, Hodge would love for you to get in touch.

For more information on this role or to apply visit Hodge’s website here. 

Chetwood Financial – AWS Cloud Engineer

Company – Chetwood Financial Limited 

Job Title – AWS Cloud Engineer

Location – Wrexham / London

Salary – Competitive

Contract – Permanent, full-time

Perks – Yes (private medical insurance including dental and optical, free breakfast and drinks & more)

Description:

The AWS Cloud Engineer will fulfil a pivotal role within the IT function, being the technical authority for the Cloud framework whilst remaining hands-on as a technical support.

The engineer will lead initiatives and provide technical guidance in order to effectively develop and deploy applications to AWS, maintaining best security practices and IT Infrastructure.

Key Responsibilities:

• AWS Cloud configuration management and monitoring storage and alerts
• Research and implement new technology to compliment both IT Services operations and a defence-in-depth strategy
• Architect and delivering new environments and services
• Ensure effective security measures of the IT and Cloud environments
• Develop standards, processes, procedures and guidelines for IT and Cloud infrastructure management
• Security in the Software Development and Release Lifecycle
• Ensure secure and dependable connectivity to services
• Incident response
• Backup and Disaster Recovery

 Key Skills & Experience:

• In-depth configuration management, automation and scripting skills
• Financial services experience is preferable, ideally within a challenger bank or financial technology (‘FinTech’) organisation
• Experience working within a ‘cloud-first’ and primarily an outsourced business environment.
• Hands-on public Cloud Computing and Security experience
• Solid knowledge of AWS Cloud architecture principles and practical experience of building Cloud environments
• Strong knowledge of network and security engineering
• Project planning, management and delivery skills within the context of a broader Cloud and/or cyber security program – 3 – 5 years’ experience
• IT Management – Several years of combined IT and security experience
• AWS Certifications
• ITIL knowledge

For more information on this role or to apply visit Chetwood’s website here. 

Backbase – Freelance Senior Frontend Engineer

Company – Backbase

Job Title – Freelance Senior Frontend Engineer

Location – Cardiff

Salary – Competitive

Contract – Permanent, full-time

Perks – Yes

Description:

At Backbase you’ll join a team of highly skilled Frontend Developers using the latest web and mobile technologies to build engaging and innovative banking experiences.

About you: 

• You have strong Angular (we use Angular 11) and Typescript skills;
• You have worked with RxJS and understand design patterns;
• Having experience with Node and npm, and the Angular CLI would be an advantage too in building toolchains;
• You commonly use Gulp, Grunt and/or Webpack in your projects;
• You know the ins- and outs- of effective CI and CD (e.g builds, pipelines, branching strategy) processes in a modular, decomposed architecture;
• Having hands-on experience with build systems like Jenkins is a plus;
• You have experience in working with Docker & Kubernetes and Linux.

For more information on this role or to apply visit Backbase’s website here. 

Admiral – Digital Designer

Company – Admiral

Job Title – Digital Designer

Location – Cardiff

Salary – Competitive

Contract – Permanent, full-time

Perks – Yes (Read some of Admiral’s employee benefits here)

Description:

Admiral is seeking a Digital Designer to join a dynamic creative team responsible for Admiral Group insurance products across multiple brands.

You will be working on brand/product campaigns and customer experiences. These will be delivered across a variety of media with a focus on web design, UI/UX, and graphic design.

Outstanding creativity and a keen eye for detail

Creativity and a keen eye for detail are essential, to go with experience of Figma, Adobe Creative Cloud, and other design industry software. You will be working with other designers to deliver on range of briefs involving:

• Design and prototyping with Figma
• Responsive web layouts
• Graphic and information design
• UI/UX design
• Campaign and product landing pages
• Email design
• Rich-media web advertising
• Social media assets

Responsibilities:

• Creating compelling responsive web layouts
• Crafting content to improve the customer experience and SEO
• Creating user-centric customer experiences
• Designing user interface elements (menus, tabs and widgets)
• Creating original graphic designs (info-graphs, images, icons and illustrations)
• Adherence to style standards on fonts, colours, tone-of-voice, and images

Essential Skills and Experience:

• Degree level design qualification a must
• Graphic design
• UI and UX design
• An appreciation of accessible design principles
• Comprehensive understanding of responsive web design
• Figma, Affinity Designer, Illustrator, Adobe CC Suite, After Effects
• Understanding of HTML and CSS
• Simple animation and video for web
• Proven work experience

For more information on this role or to apply visit Admiral’s website here. 

Sonovate – Software Engineer

Company – Sonovate

Job Title – Software Engineer

Location – Cardiff / Hybrid working 

Salary – £35,000 – £55,000

Contract – Permanent, full-time

Perks – Yes

Description:

Sonovate is a lending and technology with a clear vision: To be the premier global financing platform for the ‘Future of Work’

Sonovate are looking for a number of Software Engineers to join our tech team! At the moment we are looking for mid to senior level engineers. As a rough guide, Sonovate considers a mid-level to have around 4+ years experience and a senior to have 8+ years, however all our positions are based solely on ability to do the job rather than years served.

Sonovate uses the best tech:

• C# .NET Core/.NET 5
• Azure AKS
• Azure Service Bus / Event Hubs
• Azure SQL / Search / CosmosDB
• Git, Azure DevOps, Terraform, Ansible, Nuke
• TDD / BDD
• Git, Azure DevOps, Terraform

Skills you’ll need or willing to learn:

• Excellent communication skills
• Coaching and Mentoring
• Ability to automatically test your code thoroughly
• Knowledge of automated build/deployment flows
• A ‘lifelong learner’ attitude and a passion to gaining new skills, experience and knowledge
• Lateral thinking ability to think ahead and anticipate problems, issues and solution

For more information or to apply visit Sonovate’s website here. 

Stay Up To Date

These are just a few of the new opportunities available in Welsh FinTech, so if you’re ready to take the next step professionally or know someone looking to kickstart a career in financial technology, don’t hesitate to contact any of these outstanding companies and apply for an exciting position.

For FinTechs looking to have their latest listing featured in our weekly bulletin, email us at [email protected] for more information.