Recruitment Roundup – 31st March 2023 

Welcome back to FinTech Wales’ most recent Recruitment Roundup, where you can find a selection of the latest job vacancies listed by our FinTech Wales members.

If you’re ready to take the next step professionally or know someone looking to kickstart a career with an industry-leading financial technology company based in Wales, then check out the freshest jobs in Welsh FinTech included in today’s roundup.

Yoello – Senior Backend Engineer 

Company – Yoello

Job Title – Senior Backend Engineer 

Location – Cardiff 

Contract – Full-time, Permanent

Salary – Competitive

Perks – Yes (25 days holiday + bank holidays, Pension Scheme & more)

Description: 

Yoello is a fast-growing fintech company that specialises in providing mobile payment solutions, connecting merchants and customers in the physical world and revolutionising the way payments are made.

Yoello’s Lead Engineers make it happen. They are the heartbeat of Yoello and own the leadership of a team with like minded engineers. They are passionate about Yoello’s product, customers and business and this gives them the drive and determination to get things done at pace.  

What Yoello’s  Lead Engineers do:

• Take responsibility for a team of engineers working on multiple projects
• Input and support key design decisions and existing solution architecture documents
• Ensure the quality, performance and the responsiveness of the solution
• Work with product owners to ensure work is clearly defined and aligned with business objectives and scoped with effective team estimation
• Support Scrum Masters in the project delivery of quarterly objectives
• Driving continual improvement within the team from regular sprint reviews
• Coach and mentor others in the engineering team
• Identify deeper issues that need fixing
• Be proactive in identifying problems and translating these in to non-technical descriptions that can be widely understood

Click here for more information on this role or to apply. 

Chetwood Financial – IT Systems Support Administrator

Company – Chetwood Financial 

Job Title – IT Systems Support Administrator

Location – Wrexham / London 

Contract – Full-time, Permanent

Salary – Competitive

Perks – Yes (private medical insurance including dental and optical, free breakfast and drinks & more)

Description: 

Founded in 2016, Chetwood Financial is a digital bank using technology to make people better off. 

The role is a key part of the Service Management function and is the face of IT for the bank. It plays a key role in the department’s purpose of “Providing value enhancement through creating a seamless user experience by protecting, maintaining, and improving the stability of Chetwood services.”

It is responsible for all incident and problem management within the bank and therefore has sole responsibility for the resolution of service, service monitoring, request fulfilment, and event management. Together with conducting releases and IT application support activities.

Responsibilities:  

• Drive incident management activities and processes and ensure efficient logging, progression, and resolution within agreed timeframes.
• Escalate incidents and problems to internal and external stakeholders as appropriate.
• Determine and evaluate appropriate recovery actions, action owners, appropriate timelines for recovery actions, suggest workarounds, and escalation approaches.
• Conduct root cause analysis and preventive management to ensure repeat occasions are avoided.
• Ensure appropriate feedback and actions raised for changes required linked to Major Incidents and ensure the processes to these remain fit for purpose (e.g., Change and release management).
• Conduct and participate in post incident reviews and carrying out related actions. 
• Proactively monitor logs and dashboards to identify service impacting events and minimise impact through timely resolution. 
• Respond, within SLAs, to service requests, incidents, and events raised via multiple channels (e.g. ticket management system, alerts, direct message, monitoring, logs,. Dashboards)
• Carry out releases as required to company process.
• Lead escalation of lower severity IT Incidents as required with appropriate stakeholders.
• Ensure timely communication is carried in relation to service events, especially major incidents, and keep stakeholders and tickets updated.
• Responsible for the recovery for priority and major incidents, including managing internal / external suppliers, partners and management of stakeholders.
• Participate in and contribute to Continuous Service Improvement via identifying opportunities and making improvements. 
• Review and approve changes to ensure production is always protected.
• Produce accurate KPIs, MI, event timelines / logs, and robust logging of actions on tickets.
• Set up and maintain hardware for users, desks, and at our various premises.
• User account management across all applications and infrastructure.
• Install, configure, and maintain the company’s hardware and services (e.g. Laptops, Printers, Network devices, and remote access connections)
• Ensure compliance with Chetwood processes, procedures and policies.
• Maintain and update asset holdings within relevant configuration databases and listings.
• Join the out of hours support rota as required.

Click here for more information on this role or to apply. 

LDMS – UX Designer

Company – LDMS

Job Title – UX Designer

Location –  Cardiff / Hybrid 

Contract – Full-time, Permanent

Salary – Competitive 

Description:

LDMS is a Fintech company focused on digital lending software, a market growing around 18% per year and set to be worth $27 billion by 2028.

Working in a stand-alone role, you will have full autonomy of the design process, leading the design of both LDMS’s customer and internal-facing systems. Having a solid customer base, LDMS’s products reach millions of users daily, the focus will be to iteratively design a user experience that reduces friction and deepens engagement.

Responsibilities:

• Shaping and enhancing the user interface and experience of LDMS products.
• Designing features that align with the overall user experience and flow.
• Developing and presenting visual aids such as wireframes, mockups, and flow diagrams to convey design concepts.
• Collaborating with Product Owners and Engineers to iterate on and enhance the current user experience.
• Staying up-to-date with the latest UI/UX trends, tools, and best practices and sharing your insights with the team.
• Having a strong understanding of UI design and best practices.

Click here for more information on this role or to apply. 

ALS Training – Lead Quality Coordinator

Company – ALS Training

Job Title – Lead Quality Coordinator

Location – Cardiff

Contract – Full-time, Permanent

Salary –  £31,700 rising to £34,200 per annum pro rata (Grade 8)

Description: 

ALS Training are looking for an experienced Internal Quality Assurer (IQA) to take a lead role within the Apprenticeship partner support Route. The successful applicant will have extensive experience as an IQA, holding their Level 4 Diploma or Certificate in Verification processes and practice. 

You will confidently collate and analyse data, support the management of assessment teams and processes and have experience of dealing with awarding organisations. Applicants should have occupational experience in an education and development role as well as a clear understanding of the apprenticeship standards.

The role fits within the Quality Team reporting to the Quality Manager.

ALS is committed to promoting the Welsh language for both staff and learners, and whilst it is not considered essential criteria, the ability to speak Welsh is desirable for this role.

The Company is fully committed to flexible working and are happy to consider alternative work patterns / arrangements if required. ALS Training recognises the benefits that flexible working practices can bring and would welcome discussions around this at interview where necessary.

Click here for more information on this role or to apply. 

Deloitte – Assistant Manager Implementation Management, CBS IT Infrastructure Services

Company – Deloitte 

Job Title – Assistant Manager Implementation Management, CBS IT Infrastructure Services

Location –  Cardiff / Port Talbot / UK wide 

Contract – Full-time, Permanent

Salary – Competitive 

Description:

Working as part of a team delivering new IT services into Deloitte, this is a technical role involving wide range of different technologies. From on premise upgrades to complex cloud deployments and SaaS, this role offers the opportunity to build skills across many areas. On occasion, the solutions may involve technology new to Deloitte requiring a steep learning curve.

Essentials:

• Hands on experience of a number of Enterprise technology solutions, such as Windows Server OS, Azure, AWS, SQL
• Proven understanding of change management processes in a fully change managed environment (ITIL)
• Strong knowledge of Windows architecture, deployment considerations and structured infrastructure methodologies
• Ability to efficiently delegate tasks to appropriate team members
• Sound understanding of risk identification and mitigation principles
• Able to work independently without strong guidance or existing processes

Click here for more information on this role or to apply. 

Illustrate Digital – JavaScript & PHP Engineer

Company – Illustrate Digital

Job Title – JavaScript & PHP Engineer

Location –  Cardiff / Bristol / Remote

Contract – Full-time, Permanent

Salary – £26,000 to £38,000

Perks – Yes (Flexible working hours, Cycle Scheme & more)

Description:

You’ll be joining one of the go-to agencies in the UK with a reputation for excellence in delivery of WordPress websites and solutions. We’re pushing the limits of the platform further each day and we’re looking for an experienced developer to help us to implement and innovate.

Engineers at Illustrate Digital are well respected members of the team who bring solutions together in WordPress, adding a great deal of value to the agency and to our clients. We’re looking for someone who is keen to work on innovative solutions for websites, software and integrations.

As a PHP and JavaScript Engineer at Illustrate Digital you’ll be responsible for developing website back-ends in WordPress to create excellent content and management experiences for users, implementing new solutions on existing sites and software, and managing existing solutions to ensure future-proofing and security of WordPress environments.

The best person for this role is someone who believes in the importance of doing things well, to a high standard and who would be keen to bring their experience and help implement new processes, creative ideas and innovative practices to help their teammates to succeed.

Key traits/skills/experiences: 

• a proven career in website development, software engineering or similar roles
• a good understanding of the WordPress platforms, as well as other PHP frameworks such as Laravel, and how modifications can be achieved in the most effective way
• a good understanding and experience with JavaScript frameworks, primarily React.JS
• the passion to learn other PHP and/or JavaScript frameworks such as Angular, Vue.JS
• a problem solver who is comfortable finding solutions to technical challenges on a regular basis
• commercial understanding of scoping and costing projects
• able to self-manage your time and workload, working with project managers and stakeholders to provide data and feedback of your work and ensure that projects are delivered on-time and on-budget
• experience working with version controlling
• good communication skills and the ability to work and collaborate as part of a team
• taking pride in your work and the team you’re a part of
• maintaining social connection and good communication even virtually
• comfortable coaching and encouraging junior developers, as well as taking the lead on projects you’re involved in

Click here for more information on this role or to apply. 

Blukite – Social Media Manager 

Company – Blukite

Job Title – Social Media Manager

Contract – Full-time, Permanent

Salary – £30,000

Description: 

Accountable for developing and delivering the paid and earned social media strategy to support stretching growth plans. Blukite are looking for a Social Media Manager who can enhance their brand and build strong online engagement with the advisor network and our customers, using social media platforms. The Social Media Manager will be responsible for working with Blukite’s campaign teams to develop and deliver social media content that is designed to engage users and create interactive relationships The successful candidate will also be required to collect and review social media data to develop more effective campaigns.

The role holder will be passionate about the customer and have experience of working with social media in both B2B and B2C markets. They will work collaboratively across the marketing team to share innovations, drive test activity and drive efficiencies as well as delivering a highly effective social media plan. They will also understand that Blukite operates in a highly regulated market, the job holder will be responsible for ensuring Blukite’s social media activity is always delivered in a compliant manner.

What You’ll Do:

• Develop the company’s social media strategy, be clear how each channel is used and deliver engagement within those chosen channels.
• Work closely with the marketing teams to develop social media campaigns that help to achieve brand and customer engagement (B2B and B2C).
• Identify and where appropriate engage with relevant influences to drive broader brand engagement.
• Develop and distribute regular reports on campaign performance, channel performance and competitor activity.
• Understand and share emerging social media trends.
• Develop a social listening program which will drive new and engaging content themes.
• Educate colleagues in social media best practice.
• Monitor for and respond to brand mentions across all social channels.
• Work with the servicing teams to manage customer contact via social channels.
• Oversee the sign-off of social media posts to ensure regulatory requirements are being met.

Click here for more information on this role or to apply. 

Mazuma Accountants – Head of Client Services

Company – Mazuma Accountants

Job Title – Head of Client Services

Location – Bridgend

Contract – Full-time, Permanent

Salary – £32,000 pa – £40,000 OTE

Perks – Yes (23 days holiday a year plus bank holidays, flexible modern working practices & more)

Description: 

Mazuma receives a large volume of communication from their clients. This is from many different channels, including email, social media, telephone, and via  their own technology, MazApp.

Customer service is one of our core focuses at Mazuma, and delighting clients with comprehensive and timely communication is a core part of that.

This is a new role in the company, and as such, you will be building your role and team from scratch. 

In the first instance, you will be responsible for overseeing and implementing a customer service and communications strategy, separated into quick wins and longer-term goals. This will involve training staff on the optimum way to communicate with our clients, structuring a monitoring system to track improvements, and creating a reporting module in this area for the board.

Moving forward, as you become successful in the role, you will be recruiting a team around you to act as a conduit between Mazuma’s clients and their accountants.

Targets will be based around NPS, external review systems, and client churn statistics.

The ideal candidate will have:

• Exceptional written English skills
• A background either as an accountant, or having worked in accountancy practice
• A passion for delighting clients
• A keen eye for detail
• A creative mind that can find inventive solutions for challenges
• Brilliant interpersonal skills
• A warm and patient telephone manner
• The ability to translate complex matters into plain English
• The desire to work in an exciting and fast-paced environment

Click here for more information on this role or to apply. 

Acquis – Assistant Management Accountant

Company – Acquis

Job Title – Assistant Management Accountant

Location –  Newport, South Wales

Contract – Full-time, Permanent

Salary – Competitive 

Perks – Yes (25 days’ Annual Leave with the option to buy and sell more, Bonus Scheme based on performance & more)

Description: 

Acquis Insurance Management is a private equity backed insurance broker and administrator that specialises in providing insurance administration services for the finance and leasing industry across Europe.

Key Responsibilities:

• Support the production of timely and accurate management accounts and look to improve the value of the information that is being provided
• Post monthly journals, accruals and prepayments as required
• Maintenance of the Sage50 general ledger
• Prepare weekly payment runs
• Assist in the preparation of balance sheet control account reconciliations
• Assist the Management Accountant with the preparation of budgets
• Prepare reports and commentary on performance vs budgets to ensure that spend is in line with plan
• Monitor and evaluate financial information systems and suggesting improvements where needed
• Support with statutory reporting tasks such as the quarterly VAT returns, ECSL, international tax returns and surveys for ONS
• Act as an escalation point for queries from Finance Assistants (team of 2)
• Assist with the completion of the year-end audit
• Provide ad hoc operational support to other teams and projects when required

Click here for more information on this role or to apply.

Stay Up To Date

These are just a few of the new opportunities available in Welsh FinTech. If you’re ready to take the next step professionally or know someone looking to kickstart a career in financial technology, don’t hesitate to contact any of these outstanding companies and apply for an exciting position today. 

For FinTechs looking to have their latest listing featured in our fortnightly bulletin, email us at [email protected] for more information.