Recruitment Roundup – 18th August 2021
18 August, 2021
Welcome back to FinTech Wales’ most recent Recruitment Roundup, where you can find a selection of the latest job vacancies listed by our FinTech Wales members.
If you’re ready to take the next step professionally or know someone looking to kickstart a career with an industry-leading financial technology company based in Wales, then check out the freshest jobs in Welsh FinTech included in today’s roundup.
Admiral Group Plc – Junior Telematics Data Analyst
Company – Admiral Group Plc
Job Title – Junior Telematics Data Analyst
Location – Cardiff
Salary – Competitive
Contract – Permanent, full-time
Perks – Yes (click here to read Admiral’s Employee Benefits)
Description:
One of the fastest growing and most innovative areas of motor insurance, Telematics, is revolutionising how we do and charge for car insurance. Our ‘Little Black Box’ is a cutting-edge piece of technology that collects driving data. As a result, Admiral is provided detailed and descriptive insight into drivers’ habits, which helps them price their products accurately and reward customers for excellent driving.
As a Telematics Data Analyst in the Telematics team, you will be responsible for extracting value from Telematics data by developing and maintaining operational processes, writing reports for senior management, assessing Telematics data and periodically evaluating how the Telematics score can be improved.
Duties Include, But Are Not Limited To:
- Analysing data through programming in SQL and SAS (no previous knowledge required)
- Creating reports to inform senior management and other decision-makers
- Creating and maintaining processes to ensure the Telematics products (Admiral Littlebox, Plug&Drive, and MyTrips) continue to operate effectively and efficiently
- Collaborating with other departments including Pricing, IT, Marketing, New Business, and others to enhance product knowledge and expand awareness of the product
- Evaluating and understanding new ways to use Telematics data to ensure that our customers are scored as accurately as possible
- Investigating new ways to improve the product using new or existing data sources – no one will say no to a good idea!
- Project-based work on a range of new, data-driven initiatives
- This is not a full definition of the role but covers the main aspects and drivers for success.
Essential Experience and Qualifications Required:
- 2.2 degree or above in a STEM discipline (or equivalent experience)
- Strong numerical ability
- Good interpersonal skills as you will need to communicate complex information to a non-technical audience in both written and verbal form
- A logical and methodical approach to problem-solving
- A desire to learn and grow in a professional environment
- Some knowledge of Microsoft Office packages
For more information on this role or to apply, visit Admiral’s website, here. Click here to explore other openings with Admiral.
Principality Building Society – Senior Product Manager
Company – Principality Building Society
Job Title – Senior Product Manager
Location – Principality Head Office, Cardiff
Salary – £44,000 – £55,000 (dependent on experience)
Contract – Full-Time, Permanent, 35 hours per week
Closing Date – 31 August 2021
Perks – Yes
Description:
The Senior Product Manager will support the development, and lead the execution, of the Mortgage product strategy. Commercially astute, you will drive the performance of Principality’s Mortgage Product lines and growth strategy. As a leader, you will also have ownership of the direction and guidance to the technology transformation project team on product migration, commercial impact of decisions and product governance and set up. The role plays an integral part in ensuring delivery of the commercial benefits derived from the programme, as well as a business lead on all elements of the income initiative projects. This includes working with a range of senior stakeholders and stakeholders across the business leading the delivery of these projects.
What you will do:
- Responsible for delivery of trading performance, meeting growth targets and margin for Mortgages. Present trading position, and tranche position at weekly PPC to engage senior stakeholders, and gain agreement to pricing and product initiatives.
- Leading and developing the mortgage product team to deliver the mortgage product strategy across acquisition and retention.
- Management of the Mortgage acquisition and retention process ensuring the product range holds the appropriate level of competitive position to achieve the strategic objectives and interest margin/income and net growth targets within the corporate plan.
- Responsible for leading, developing and executing tactical initiatives to support growth of the mortgage portfolio whilst also contributing to development of the strategic product plans, meeting customer needs, such as channel marketing strategies and promotional initiatives.
- Leading major business projects (as business lead) that drive a tangible difference to the organisation. These will include projects related to identifying and bringing to market niche products and criteria through understanding and developing organisational capability.
- Providing leadership and coaching to develop a high performing Mortgages team. Coach the team on the job by supporting their delivery of initiatives and papers.
- Responsibility for both acquisition and retention of existing Mortgage products ensuring we deliver to the needs of our target customers and accountable for managing product risk on the Mortgage Product Portfolio.
For more information on this role of to apply, visit Principality’s website, here. Click here to explore more openings with Principality.
W2 – First Line Support Engineer
Company – W2
Job Title – First Line Support Engineer
Location – Cardiff
Salary – Competitive
Contract – Six month job initially with a view to becoming a permanent position, 37.5 hour week
Closing date for application – 02/09/2021
Perks – Yes (Pension, BUPA Wellbeing Health Expenses & more)
Description:
W2 is seeking a motivated and energetic individual who thrives on working with customers to resolve issues. This position requires a team player who is motivated to learn, and who strives to find timely solutions to such technical issues. It will require constant and effective communications with internal/external cross-functional teams.
Training will be based on the skill set of the employee, but there will one-to-one training as well as training via online platforms. The training needs of the employee will be assessed at the time and additional training for any specific programmes will be considered and paid for by W2 to ensure the individual has the appropriate resources in place to fulfil their duties.
Qualities:
- Demonstrable experience of resolving customer issues and delivering quality results in a timely manner is essential.
- Experience with customer support processes and applications
- Excellent interpersonal, written and oral communication skills; an effective communicator.
- Ability to articulate ideas to both technical and non-technical audiences.
- Exceptionally self-motivated and directed and able to work independently and in a collaborative environment.
- Knowledge of SQL Server .NET C#, T-SQL and experience of ASP.NET/MVC would be desirable but not essential.
- Ability to set / manage priorities judiciously, articulating ideas to both technical and non-technical audiences.
- Keen attention to detail with superior analytical, evaluative, and problem-solving abilities.
For more information on this role or to apply, visit W2’s website, here. Click here to explore other openings with W2.
Sorodo – Customer Relationship Manager
Company – Sorodo
Job Title – Customer Relationship Manager
Location – Cardiff
Salary – £18,000 – £20,000 (depending on experience)
Contract – Permanent, full-time
Perks – Yes (Commission scheme based on individual and team performance, 25 holiday days & more)
Description:
Sorodo is a fast-growing and innovative online business finance platform that helps UK SMEs access the right funding products from a wide range of providers through technology.
Sorodo is looking for their first Customer Relationship Manager to assist a broad range of customers on their journey to obtain business funding. Working in the Mold office, you will be part of a small and dynamic team where you will help manage applications, from lead enquiry to final stage. This position will also give you the opportunity to grow and build a high-performance team.
Main duties and responsibilities of the role:
- Taking inbound phone calls and reaching out to online lead applications
- Provide support to our SME customers – contact, engage and manage primarily by phone, through the application process
- Answer customer questions on the range of business finance we offer
- Ask questions to understand customer requirements
- Continuous lead follow up
- Using our CRM system to accurately maintain and keep up to date notes on customers you communicate with
- Build up an extensive knowledge of business finance, and gain an understanding of the wide variety of lenders in the market
The candidate:
- Excellent communication and listening skills
- Experience in phone calls hot and cold
- 1-3 years minimum knowledge and understanding of business finance
- 1-3 years minimum sales experience in phone calls (hot and cold) in the field or related area
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Extremely organised with strong administration skills, and attention to detail
- Cool-tempered and able to handle rejection
- A polite and friendly manner
- Be able to work independently and as a team
- Punctual, professional and positive
For more information on this role or to apply, visit Sorodo’s website, here. Click here to explore more openings with Sorodo.
LexisNexis – Business Development Manager
Company – LexisNexis
Job Title – Business Development Manager
Location – Cardiff
Salary – Competitive
Contract – Permanent, full-time
Perks – Yes
Description:
A fantastic opportunity has arisen to join the Business Development team within the Go to Market function at LexisNexis. This successful team are proven high performers who work collaboratively to support one another to achieve their targets.
LexisNexis’s Business Development Managers proactively engage with potential clients to understand their specific business challenges, needs and requirements. Identifying and then educating on how LexisNexis is uniquely positioned to support them in accessing legal, regulatory, and business information and analytics. You will help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. You will assist businesses in better understanding their markets, monitoring their brands and competition, and in mitigating business risk. In this national role you will engage with medium to large law firms.
You should apply if:
- You can demonstrate solid experience of solution-based consultative selling within a B2B environment preferably within SAAS
- You have demonstratable ability of metrics-based selling across multiple stakeholders including senior executives and users
- You will have the ability manage full engagement from prospect to close, converse with your customers to gain insight and understand needs and challenges.
- You are highly motivated and resilient with a proven track record of large revenue responsibility for new business development
- You are a strong negotiator who has proven success negotiating deals with senior stakeholders
- You will have excellent written and verbal communication with superior business acumen and the ability to construct proposals
- You will have experience using various channels to go to market including social selling (i.e. LinkedIn)
- You will have the ability to accurately forecast and manage your pipeline to create a sales strategy in order to exceed revenue targets
- You have experience using sales methodology including Challenger, Spin, and Miller Heiman
For more information on this role or to apply, visit LexisNexis’s website, here. Click here to explore more openings with LexisNexis.
Delio – Account Manager
Company –Delio
Job Title – Account Manager
Location – Remote Cardiff
Salary – Competitive
Contract – Full-time
Perks – Yes (25 days holiday (exclusive of bank holidays, your birthday off & more)
Description:
Delio is transforming private markets. Through technology and expertise, Delio helps the world’s most respected financial institutions to deliver private market transactions to their clients.
Delio are looking for an Account Manager to create long-term, trusting relationships with their clients. The Account Manager’s role is to manage relationships with Delio’s clients, develop new business from existing clients and actively seek new sales opportunities where possible.
This role will be based in either Delio’s Cardiff or London office (once regulations allow) with remote working options available.
Key responsibilities:
- Build and maintain effective long-term relationships with some of our largest Enterprise accounts, understanding their business and their goals and presenting and positioning Delio solutions to help them achieve them.
- Ensure clients have a high level of satisfaction, technology adoption and engagement with Delio.
- Generate new revenue opportunities by identifying additional client needs.
- Generating new leads from building client referrals.
- Serving as the key relationship owner for all client needs – being a conduit to Delio solutions, helping bring the right people to solve their problems and being an escalation point when dealing with issues.
- Work collaboratively with a range of teams within Delio including Commercial, Product and Delivery, Customer Success, Technology and Marketing.
- Updating clients on the latest product functionality and help shape the product roadmap based on client feedback.
- Working closely with clients to help design technology roll-out and success programmes.
- Working with UK and international financial institutions (you may be required to travel to meet clients at times).
Essential requirements:
- Relentlessly client-focused.
- Commercially-minded.
- Strong experience managing relationships at SaaS Enterprise level.
- A flexible worker who works well individually and as part of small teams.
- Passionate about the role of technology in helping businesses achieve their goals.
- Ability to work closely with customers to gain a deep understanding of their business challenges.
- Experienced in dealing with executives at VP and C-Suite levels.
For more information on this role or to apply, visit Delio’s website, here.
Hodge – Chief People Officer
Company – Hodge
Job Title – Chief People Officer
Location – Remote, Cardiff
Salary – Competitive
Contract – Full-time, permanent
Perks – Yes (Extensive learning and development programme, generous, personalised benefits package & more)
Description:
Leading the People Services team at an Executive level, you will play a crucial role in achieving our ambition through driving the People strategy, continually finding new ways to improve Hodge’s colleague experience while maintaining operational excellence. Reporting directly into the CEO, you will have a strong ability to represent and influence all facets of People Services. This includes operations, learning and development, benefits, reward and remuneration, employer value proposition and more.
Your key responsibilities as Chief People Officer will include:
- Defining and owning the development and delivery of an overarching people strategy
- Providing strategic and operational input on a full range of people decisions at an Executive level
- Ensuring first class customer experience for all of Hodge’s colleagues across all our policies and practices
- Championing organisational development and change in a way which compliments our culture
- Ensuring high levels of engagement throughout the business, helping to create an inspiring and empowered workplace where Hodge’s people will thrive to their full potential
- Managing all operations people services activity, including L&D, payroll and health and safety
- Embedding a strong risk culture through keeping up to date regulatory and employment law knowledge, taking personal responsibility by holding a Senior Management Function through SMCR
For more information on this role or to apply, visit Hodge’s website, here. Click here to explore more openings with Hodge.
Acquis – Legal Commercial Contracts Assistant
Company – Acquis
Job Title – Legal Commercial Contracts Assistant
Location – Newport, South Wales
Salary – Competitive
Contract – Full-time, permanent
Perks – Yes
Description:
Joining the Acquis team as a Legal Commercial Contracts Assistant, you will support in the areas of legal, compliance, risk and governance.
If you have contract drafting experience and the drive for business improvement, then we want to hear from you. For the right person this is a superb opportunity to add real value.
The main responsibilities of the role:
- drafting and managing legal documentation with clients and other parties,
- supporting the execution of the compliance monitoring programme and keeping abreast legal and regulatory updates in the insurance, leasing, and corporate sectors.
Yoello – Business Support Executive
Company – Yoello
Job Title – Business Support Executive
Location – Cardiff
Salary – Competitive
Contract – 6 month contract initially
Perks – Yes
Description:
As Yoello continues their growth they are looking for more enthusiastic people to join their support team to assist with supporting new and existing Yoello merchants and provide great customer service. Yoello plans to grow rapidly and require more staff to support the growing number of merchants.
The successful candidates will be ‘buddied up’ with one of the existing Business Support Executives and will be managed by the Business Support Manager. Their role will involve carrying out administrative tasks, answering and making calls to merchants and managing support email responses.
Yoello is participating in the UK government’s Kickstart Scheme which is striving to offer temporary placements for individuals aged between 16-24 who are currently receiving Universal Credit. If you are not within this age bracket and/or receiving Universal Credit, please do not apply for this role specifically but refer to their alternative advert regarding permanent roles.
Key Responsibilities:
- Making calls to and answering inbound calls from new and existing Yoello merchants to help them with their set up and use of Yoello
- Assisting with support requests via email and chat bot
- Providing exceptional customer service
- Administrative tasks including spreadsheet building and maintenance, building venues and menus for merchants on Yoello’s systems
- Testing new features on our platform
- Working across teams to provide support to the whole business
Soft Skills & Work Experience required:
- Customer service experience preferred but not essential
- Hospitality experience preferred but not essential
- Experience with phone and email communication
- Excellent phone manner
- Flexible to jump into a range of tasks
- Drive, enthusiasm and an eagerness to learn
- Personable and able to build and maintain relationships with merchants
For more information on this role or to apply, visit Yoello’s website, here.
Trust Payments – Information Security
Company – Trust Payments
Job Title – Information Security
Location – Bangor, London, Harrogate, Bromley, Atlanta and Malta
Salary – Competitive
Contract – Permanent, full-time
Perks – Yes (Flexible homeworking, Family friendly enhanced benefits/policies & more)
Description:
Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group.
The main purpose of the job is to develop and implement security strategies at our company. Creating security policies and procedures, controlling budgets for security operations, and coordinating security staff.
Work as part of the Information Security team and manage the IT security of the company.
Duties and responsibilities:
- Collaborating with department managers to determine security needs
- Planning and implementing comprehensive security strategies
- Supervising, recruiting, and training security personnel
- Gathering security intelligence and implementing preventative measures (SoC/SIEM)
- Developing work schedules, allocating tasks, and monitoring personnel performance
- Coordinating responses to emergencies and alarms, as well as compiling incident reports.
- PCI DSS and CyberEssentials assessment duties
- Conduct internal application penetration tests
- Maintain and update the internal penetration testing framework
- Carry out staff security awareness training
- Safeguard assets by identifying and solving potential and actual security problems
- Determine security inefficiencies by conducting periodic audits, annual security reviews and firewall/router configuration reviews
- Assist in or conduct risk analysis as required on IT related changes.
Experience and Qualifications:
- Proven experience in leading a QSA PCI DSS audit, which resulted in the successful delivery of a RoC and AoC
- Ideally the candidate should have previous experience in leading and achieving ISO 27001 certification
- Experience and qualifications in an IT Security Field, certifications such as CISSP or CISM are desirable.
- Experience with vulnerability management tools and technologies.
- Experience of penetration testing tools, techniques and methodologies
- Understanding of OWASP and SANS security documentation
- Experience of Cloud based solutions and security such as AWS and Azure would be advantageous
For more information on this role or to apply, visit Trust Payments’ website, here.
Sonovate – Finance Administrator
Company – Sonovate
Job Title – Finance Administrator
Location – Cardiff
Salary – Competitive
Contract – Permanent, full-time
Perks – Yes (28 days holiday + bank holidays, private medical insurance with Bupa & more)
Description:
The main purpose of the role is to maximise profitability through effective and timely management of our incoming finance administration, and minimising the risk of account inaccuracies, whilst also providing support for the Credit Control Team.
Work proactively to deliver and maintain a first-class administrative service to a Team of credit controllers, ensuring we build a secure and profitable Sonovate. This is built on developing professional and efficient relationships with your team of credit controllers and providing excellent standards of customer service both internally and externally. This is to ensure that risks are identified and escalated, and the incoming administrative duties are managed and maintained.
Duties and Key Responsibilities:
- Providing daily administrative support for a team of Credit Controllers, which includes preparing templated reminder letters
- Liaising with customers via telephone and email to undertake new debtor verification
- Maintain correct and up-to-date customer details and account records
- Assist the team with any queries as a result of your allocations
- Send out statements as required via excel and/or PDF
- Assist the team with any ad-hoc projects/duties
- Work closely with internal stakeholders to allow best practice
- Challenge working processes and suggest improvements
Knowledge and Skillset:
- Understanding of administration within a financial setting
- Computer literate and confident with multi-system use
- Confident with verbal and written communication
- Good Excel skills
For more information on this role or to apply, visit Sonovate’s website, here. Click here to explore more openings with Sonovate.
Stay Up To Date
If any of these roles are of interest to you then don’t hesitate to contact these outstanding companies and apply for an exciting position. These are just a selection of the employment opportunities in Wales’ budding FinTech sector, so be sure to tune into our weekly roundups every Wednesday as more vacancies become available.
For FinTechs looking to have their latest listing featured in our weekly bulletin, email us at [email protected] for more information.