Principality Building Society Commits to High Street Presence Until at Least 2030
Principality Building Society has announced a major commitment to maintain its high street and community presence across Wales and the borders until at least the end of 2030.
The announcement was made during the Society’s Annual General Meeting (AGM), held in Cardiff and simultaneously broadcast to six regional branches, including Caerphilly, Cwmbran, Hereford, Llanelli, Wrexham, and Llandudno. Members, colleagues, and Board representatives gathered in person and online to discuss key issues and cast their votes.
With over 50 branches and 14 agencies, Principality is Wales’ largest building society and has consistently emphasised the importance of face-to-face services and access to cash. The decision comes at a time when many UK financial institutions are scaling back their physical presence on the high street.
“As we celebrate 165 years of putting members first, I’m pleased to announce our commitment to maintaining a branch presence in the high streets and communities we currently operate in across Wales and England until at least 2030, giving our members, colleagues, and communities confidence.
We are proud to have more branches than any other financial services provider in Wales. With news of recent closures from other financial providers, we maintain our local branches and evolve our access to cash services, recognising they are more important than ever.
Our presence on high streets is unrivalled and brings benefits to communities across the country. This announcement means members can be assured that we’ll retain our presence for years to come.”
Recent research by Principality highlights that more than 70% of people consider branch presence a key factor when choosing a financial services provider, reinforcing the value members place on in-person services.
The Society is also expanding its support for communities affected by bank closures. As part of its partnership with shared banking innovator OneBanx, Principality is deploying cardless cash deposit and withdrawal services in rural areas. Following successful implementations in Cowbridge and Caerphilly, Buckley in North Wales is set to be the next location to benefit from this technology, hosted within the local library.
“At a time when many banks are scaling back their high street locations, Principality and the wider building society sector stand out by continuing to invest in their branch networks. As we celebrate 250 years of building societies in 2025, Principality’s approach serves as a reminder of the vital role they play in local communities.”