Hodge Named Most Trusted Bank in UK Customer Satisfaction Survey

Hodge Named Most Trusted Bank in UK Customer Satisfaction Survey

Hodge has been rated as the most trusted bank in a recent benchmarking study conducted by the Institute of Customer Service. The results of the survey highlight Hodge’s exceptional commitment to customer satisfaction, with a trust score of 8.9, significantly higher than the industry average of 7.5.

The benchmarking study, part of the UK Customer Satisfaction Index (UKCSI), underscores the importance of trust in financial services, particularly during times of economic uncertainty. Hodge’s standout performance reflects the bank’s dedication to delivering superior service to its customers, consistently prioritizing their needs.

Hodge shared this achievement in a recent LinkedIn post, further celebrating their continued commitment to trust and excellence in customer service.

By surpassing industry benchmarks, Hodge continues to build on its strong reputation as a customer-centric financial institution.

For more details about the UKCSI and Hodge’s performance, visit Institute of Customer Service.